1. Who We Are
London Supreme Roofing is a roofing contractor based in Horsham, United Kingdom. We are committed to protecting and respecting your privacy. This policy explains what data we collect, how we use it, and your rights in relation to it. For queries, contact us at info@londonsupreme.net.
2. What Data We Collect
We collect information you provide directly to us, including: your name, telephone number, email address, property address, and details of your roofing enquiry when you submit a quote request form. We may also collect standard website analytics data (such as page visits, browser type, and referring pages) via cookies and third-party tools such as Google Analytics.
3. How We Use Your Data
We use the personal information you provide to respond to your enquiry, to prepare and deliver quotations, and to carry out any contracted roofing works. We may also use your contact details to follow up on your enquiry or send relevant updates about our services. We will never sell your data to third parties.
4. Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit a contact form), the performance of a contract (when we carry out roofing works for you), and our legitimate business interests (in managing our business operations and improving our service).
5. Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data not resulting in a contract is typically retained for 12 months. Data relating to completed contracts is retained for 7 years for legal and accounting purposes.
6. Sharing Your Data
We may share your data with trusted third parties who assist us in delivering our services, including our bookkeeping and accounting software providers and any subcontractors engaged on your project. These parties are required to handle your data securely and in accordance with this privacy policy.
7. Cookies
Our website uses cookies to improve your browsing experience and to analyse site traffic. Please refer to our Cookie Policy for more information. You can manage your cookie preferences at any time through your browser settings.
8. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at info@londonsupreme.net.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us by email at info@londonsupreme.net or by telephone on 0203 355 8771.